Foster Moore® Foster Moore®
Careers

Careers

Foster Moore is a world leading technology firm with its roots firmly based in New Zealand. Specializing in the implementation of electronic registry solutions, we’ve made our mark both in NZ and around the world. Our team are viewed as experts in registry design, operation and development and our dedicated registry solution, Catalyst, is the product of over 20 years experience in building online, statutory registries.

At Foster Moore we recognize that our people are a huge part of our success. That’s why we believe in providing a stimulating work environment, encouraging our employees to develop their strengths, voice their ideas and reach their full potential. Our people really know their stuff, are passionate about what they do, and have fun doing it.

If you are interested in applying for a role, or know someone who may fit the bill, apply now with a covering letter and CV.
Please send all applications to careers@fostermoore.com

Open Vacancies

Senior Service Desk Analyst - Auckland

Senior Service Desk Analyst - Auckland

We are looking for an experienced Senior Service Desk Analyst to join our Service Desk team at Foster Moore International Limited!

This is a fast-paced and busy role where you will help facilitate the smooth operation of Foster Moore’s internal and external customers’ business support services by acting as the first point of contact for requests & incident reporting from customers, provide exceptional customer service, whilst making use of your existing technical expertise to provide logical and timely solutions.

This role fits in a small and friendly team and you’ll get an opportunity to work with the wider IT Services team to ensure that high-quality customer support and service is provided. You will work as part of a rostered shift team and the ability to alternate start and finish times is essential. Currently the required shifts alternate between 07:00 – 15:00 and 10:00 – 18:00, however on occasion, these can change.

We’re looking for people with the following:
– At least 3 years’ experience in an Information Technology Business.
– Prior Service Desk experience and desktop support experience.
– Ability to understand and empathise with customer concerns/issues while
remaining committed to providing quality results.
– Familiar with the key principle and practices of IT service management as
described by ITIL.
– Good knowledge and experience in the use of incident/problem/change tools and
processes.
– MS Office Suite knowledge.
– Use of Help Desk/trouble ticketing software.
– System Monitoring experience.
– Basic knowledge of VPN and Remote Access, Network Administration, Hardware &
Applications.
– Basic User & Security Group Active Directory administration.
– Basic Office 365 & Exchange Management.
– Tertiary level qualification in Computer Science/Engineering or a similar
discipline.
– Preferred experience in a technology support organisation.
– Preferred ITIL v3 Foundation Certificate.
– Experience in client on-boarding and Service Management toolsets.
– Proven experience in providing exceptional customer service.
– Flexible – must be able to work desired shifts.
– Adaptable.

Please note, you must already have obtained the legal right to live and work in New Zealand in order to be considered for this role. The successful candidate must be able to clear Security Clearance therefore being an NZ Permanent Resident or Citizen is beneficial, or having resided in the country for at least 5 years’ is required as per the clearance requirements.

If you think you’re the right fit for this role, please send your Resume and Cover Letter to careers@fostermoore.com

Applications close Friday 15 November, 2019.

Software Configuration Developer - Auckland

We are looking for an experienced Software Configuration Developer to join our team in Auckland!

The purpose of this role is to work in small, agile project teams to deliver quality product installations worldwide. Perform as a developer within the SDLC by configuring the product for clients primarily using XML and Groovy. Interact with a wide variety of people and roles including clients, business analysts, developers, testers and project managers to configure and maintain registry applications as outlined in technical design and functional specification documents.

We’re looking for people with the following:

– At least 4 years’ experience in an Information
Technology Business.
– A tertiary degree in computer science, engineering
or other appropriate disciplines.
– Analytical problem-solving skills and attention to
detail.
– Experience working within an agile framework (such
as Scrum) with teams of business analysts, testers
and developers working iteratively across the full
software development lifecycle (SDLC).
– Solid understanding of programming languages such
as Java, Groovy, C# or PHP.
– Good experience with web application development
and knowledge of application servers or containers
(JBoss, Websphere, Jetty, Tomcat or IIS).
– Interest in and exposure to web technologies in an
enterprise environment (XML, HTML, JavaScript,
Vue.js, JSON, CSS).
– Experience with web service implementations – REST
and/or SOAP.
– Good working knowledge of at least one database
(Postgres, Oracle, SQLServer) and solid SQL skills
but also interest or experience in document
databases (e.g. MongoDB).
– Exposure to several of the following ideal:
– Elastic search, Velocity templates,
– Gherkin/Cucumber, Selenium, JavaScript, Less/CSS,
Vue.js, React, Jenkins, Pipeline, AWS, Docker.
– Relevant experience with all aspects of the SDLC
including source control, unit and integration
testing, continuous integration/delivery concepts
and defect tracking software (e.g. JIRA, TFS,
Bugzilla, etc).
– Good communication skills – written and verbal.
– Fast learner – quick at picking up new concepts.
– Flexible and adaptable.

Please note, you must currently hold the legal right to live and work in New Zealand in order to be considered for this role.

If you think you’re the right fit for this role, please send your Resume and Cover Letter to careers@fostermoore.com

Application close November 1, 2019.

Software Configuration Developer - Auckland
Junior Software Configuration Developer - Auckland

Junior Software Configuration Developer - Auckland

We are looking for a Junior Configuration Developer to join our team in Auckland!

The purpose of this role is to work in agile project teams to deliver quality product installations worldwide. Perform as a developer within the SDLC by configuring the product for clients primarily using XML and Groovy. Interact with a wide variety of people and roles including clients, business analysts, developers, testers and project managers to configure and maintain registry applications as outlined in technical design and functional specification documents.

We’re looking for people with the following:

– At least 2 years’ experience in an Information
Technology Business.
– A tertiary level degree in computer science,
engineering or other appropriate discipline.
– Analytical problem-solving skills and attention to
detail.
– Experience working within an agile framework (such
as Scrum) with teams of business analysts, testers
and developers working iteratively across the full
software development lifecycle (SDLC).
– Solid understanding of programming languages such
as Java, Groovy, C# or PHP.
– Good experience with web application development
and knowledge of application servers or containers
(JBoss, Websphere, Jetty, Tomcat or IIS).
– An interest in web technologies (e.g. XML, HTML,
Javascript, JSON, CSS).
– Experience with web service implementations – REST
and/or SOAP.
– Good working knowledge of at least one database
(Postgres, Oracle, SQLServer) and solid SQL
skills.
– Exposure to one or more of the following ideal: –
– Elastic search, Velocity templates,
Gherkin/Cucumber, Selenium, Javascript, CSS, Less,
Jenkins, Pipeline, AWS, Docker.
– Relevant experience with all aspects of the SDLC
including source control, unit and integration
testing, continuous integration/delivery concepts
and defect tracking software (e.g. JIRA, TFS,
Bugzilla, etc).
– Good communication skills.
– Fast learner – quick at picking up new concepts.
– Flexible and adaptable.

Please note, you must currently hold the legal right to live and work in New Zealand in order to be considered for this role.

If you think you’re the right fit for this role, please send your Resume and Cover Letter to careers@fostermoore.com

Application close November 1, 2019.

Database Administrator - Auckland

A very rare opportunity has come up for an experienced Database Administrator to join our team in Auckland!

The primary focus in this role is to ensure the on-going professional management of the databases developed, maintained and supported by Foster Moore. You will ensure system functionality is always maintained at optimum levels and meets agreed customer service levels and work with development teams to provide expertise and guidance through project design and implementation phases of delivery.

We’re looking for people who have:

– At least 5+ years demonstrable experience in the support and administration of
large data base environments;
– Relevant tertiary qualification in Computer Science, Engineering or other
discipline;
– An excellent working knowledge of database best practices;
– Oracle RAC, Clusterware and ASM;
– PostgreSQL replication;
– SQL Server;
– Oracle RMAN, Data Guard, Data Pump, Exp/Imp;
– Linux, bash scripting.

While not essential, ideally, you’ll also have:

– AWS RDS, EC2;
– MySQL;
– MongoDB;
– SQL Server Always On cluster;
– Windows Server;
– Understanding of the SDLC, PL/SQL scripting;
– Experience with an IT “Best Practice” framework such as ITIL or similar.

Please note, you must either be a New Zealand Citizen or Permanent Resident to be eligible for this role.

If you think you’re the right fit for this role, please send your Resume and Cover Letter to careers@fostermoore.com

Application close October 23, 2019.

Database Administrator - Auckland
Business Analyst - Auckland

Business Analyst - Auckland

We have a rare opportunity for a Business Analyst to join our team in Auckland!

In this role you’ll act as the pivot or intermediary between Foster Moore and our customers to ensure that our product Catalyst’s features are well understood, and solutions for business/user requirements are well documented and delivered by the product.

This role does involve client interaction so the ideal candidate should be able to travel both within NZ and overseas as required by the business/project.

You’ll get the opportunity to take on board a range of tasks that will enable you to grow your career – Business Systems Analysis; Specification Review & Monitoring; Project Support; Application Support; and take on some Scrum Product Owner responsibilities in accordance with Agile methodology.

We’re looking for people with the following:

– At least 4 years’ experience in an Information Technology Business;
– A tertiary level degree in Computer Science, Engineering or other appropriate
discipline;
– A sound technical knowledge of programming, system design, IT infrastructure
and database concepts;
– Ability to analyse, isolate and interpret business needs and develop
appropriate technical solutions;
– Stakeholder management;
– MS Office Suite knowledge
– Familiar with IT Hardware troubleshooting;
– Customer Service experience – preferably in a Service Desk or similar role;
– Familiar with Helpdesk ticketing software;
– System Monitoring experience;
– Familiar with software testing/development;
– Experience in JIRA or Trello preferred;
– Excellent communicator – verbally and written; and
– Adaptable & Flexible.

Please note, you must currently hold the legal right to live and work in New Zealand in order to be considered for this role.

If you think you’re the right fit for this role, please send your Resume and Cover Letter to careers@fostermoore.com

Application close October 17, 2019.

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